Refund and Returns Policy
At Damdaar Digital, we strive to provide high-quality GPL-licensed digital products. Since our products are digital downloads, they cannot be “returned” like physical goods. However, we do offer refunds under specific circumstances, as outlined below.
1. No Returns Policy
Since all our products are digital and instantly downloadable, we do not accept returns or exchanges. Once a product has been downloaded, it cannot be “returned” or “revoked.”
2. Refund Eligibility
We only offer refunds under the following circumstances:
✅ Duplicate Purchase – If you accidentally purchased the same product multiple times, we will issue a refund for the duplicate transaction.
✅ Non-Functional Product – If the product is completely non-functional and our support team cannot resolve the issue, you may request a refund.
✅ Wrong Product Delivered – If you receive the wrong product due to a system error, we will provide a refund or replacement.
3. Situations Where Refunds Are NOT Provided
We do not provide refunds in the following cases:
❌ You changed your mind after purchase.
❌ You no longer need the product or found an alternative elsewhere.
❌ Lack of knowledge or compatibility issues with your system.
❌ Minor bugs or issues that do not prevent the product from functioning.
❌ Failure to read the product description or licensing terms before purchase.
❌ Claims that a product does not match expectations, as all product details are clearly mentioned.
4. Refund Request Process
To request a refund, follow these steps:
1️⃣ Contact Us at damdaardigital@gmail.com within 7 days of purchase.
2️⃣ Provide your Order ID, the product name, and a clear explanation of the issue.
3️⃣ If eligible, our team will review your request and process the refund within 5-7 business days.
Refunds will be credited to the original payment method used during the purchase.
5. Chargebacks & Disputes
- If you initiate a chargeback or dispute without contacting us first, your account may be permanently banned from future purchases.
- We are happy to assist with any issues—please contact our support team before taking such actions.
6. Contact Us
If you have any questions regarding our Refund & Return Policy, feel free to reach out:
📩 Email: damdaardigital@gmail.com
🌐 Website: www.damdaardigital.com
By purchasing from Damdaar Digital, you agree to this Refund and Return Policy.